Support

How do I add Bike Service Book to my Home Screen?

Bike Service Book is a Progressive Web App (PWA) — it works like a native app when added to your Home Screen. You get faster access, a full-screen experience, and notifications work best this way. Follow the steps for your device below.

💡 iOS users: We recommend using Chrome for the best experience on Bike Service Book. Safari may cause login issues on some iOS versions.

How do I connect my Strava account?

Note: Your Bike Service Book registration email must be the same as the one you used on your Strava account. Go to Settings and click "Connect with Strava". You will be redirected to Strava to authorize the connection. Once authorized, you will be able to sync your ride activities.

How does activity syncing work?

After connecting Strava, go to Settings and click Manage activities. Select your recent rides and assign them to the appropriate bike. The ride hours will automatically update your component usage.

What data does the app access from Strava?

We only access your ride activities (Ride and VirtualRide types) including activity name, date, distance, and duration. We do not access any other personal information.

How do I disconnect my Strava account?

Go to Settings and click Disconnect in the Strava Integration section. You can also revoke access directly from your Strava app settings.

How do I link my Strava bikes to my Bike Service Book bikes?

If you have more than one bike on Strava, go to Settings and click Link Bike Gear in the Strava Integration section. This opens a screen listing each bike (gear) registered on your Strava account. For every Strava bike, choose which Bike Service Book bike it matches — or add it as a new bike if it isn't in Bike Service Book yet. Once linked, future rides on Strava will automatically sync to the correct bike without you having to select it manually each time.

How do I log a ride manually without Strava?

No Strava? No problem. Tap the Log Ride button in the top-right corner of any bike card on your dashboard. Enter the date, how long you rode (hours), and the distance (km) — both are optional, so you can fill in just one if that's all you have. Add a note like a race name or trail if you like. Once saved, the hours and km are added to all components on that bike, exactly the same as a Strava sync. This is ideal for kids' bikes, school race days, or any ride you didn't track on Strava.

What are the component status colors?

Green: Within service interval (0-79% of hours)
Amber: Service recommended (80-99% of hours)
Red: Service overdue (100%+ of hours)

How often will Bike Service Book email me?

You choose. Go to Settings → Notifications → Email updates and pick one of four options. Your choice saves as soon as you select it.

• • Immediately — an email after every ride, plus a service reminder when a component reaches 80% (Amber) or 100% (Red) of its service interval. This is the default.
• • Weekly summary, Every 2 weeks or Monthly summary — one email that combines your rides for the period (rides, km and hours per bike) with any services that are due.

Overdue (Red) parts are always emailed straight away, whichever option you choose — so you’ll never ride for weeks on an overdue component without knowing.

💡 If you switch to a summary, your first one arrives one full period after you change the setting. If you had no rides and nothing is due, we skip that summary rather than send an empty email.

What are push notifications?

Push notifications are instant alerts on your phone or computer, separate from email. Turn them on with the push toggle in Settings → Notifications. You’ll get a post-ride update after each Strava ride and alerts when a component needs attention — whichever email option you’ve chosen. Push isn’t available on iOS Safari, but your email updates still arrive either way. For the best experience, add Bike Service Book to your Home Screen.

Can I track multiple bikes?

Yes! You can add unlimited bikes and assign different components to each one. When syncing Strava activities, you choose which bike was used for each ride.

How do I export my service history?

Go to any bike's Service History page and click "Download Service Report (PDF)". This generates a professional PDF with all your maintenance records, component status, and service photos.

Can I add service photos?

Yes! When logging service, you can upload up to 5 photos per service event. These photos are included in the service history and PDF reports.